Mannings Health Pod Personal Information Collection Statement (PICS)

If you access or use the Service or register to create an account (“User Account”) to use the Service, then you are deemed to have agreed to this Personal Information Collection Statement. The Service are owned and operated by The Dairy Farm Company, Limited, trading as Mannings, the data controller. You must be at least 12 years old to use this Service.

What do we collect?

It may be necessary for you to provide us with certain personal data in order for you to use our Service. For example, we collect your personal data when you create a User Account, complete our health survey, use the Health Pod through this Service, and when you send us emails. We will let you know when such data is essential. All other personal data are optional.

How do we use your information?

We will use your personal information to:

1.   administer and maintain your User Account, to enable your use of our Service including general wellness assessments, consultation and related follow-ups, maintaining, updating, administering and processing a record of your activities on this Service, send you updates about new features and benefits and communicate with you;
2. in accordance with Section 9 of the E-Comm Privacy Policy, provide you with marketing and promotional materials if you choose to receive them, create personalized communications tailored to your interests and preferences, and provide you with the best possible customer experience;
3. improve our operations through various means, such as the use of data analytics tools, research, surveys and feedback forms; this will enable us to enhance our services or products, develop new features and benefits, and assess and amend business, marketing and strategic operations and plans; and
4. investigate or handle any incidents, claims or disputes, defend or bring any claims or actions, or comply with applicable law or any requests from any regulatory authority, court or government agency.

Who do we share your information with?

To fulfil any of the above purposes, we may share your personal data with any of our affiliates of DFI Retail Group Holdings Limited (“DFI Group”), professional advisors, any DFI Group members’ service providers, and regulatory authorities, courts and other governmental agencies. The service providers process personal data on our behalf to help us administer and operate this Service, conduct data analytics, aggregate and anonymise personal data, or carry out any of the above purposes. We may also share your personal data with any third party in connection with a merger, acquisition, consolidation, restructuring, sale of assets, financing or any similar scenarios. However, we will not share your personal data with any third party for them to send you any direct marketing materials regarding their own products or services.

Your rights

You have the right to request access to and correction of your personal data held by us at any time, by sending an email to our Data Protection Officer at personaldata@dfiretailgroup.com.

Last updated: September 2024