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Return & Refund
Under normal circumstances, Return & Refund of product is not available excepts:

If any product proves to have been delivered or provided for pick-up in a damaged condition, expired, omitted in the delivery/pick-up, or if a wrong product is delivered/ provided for pick-up. Please login to [My account>order history] for Return & Refund request within 14 days of receipt of the delivery or pick-up.
(Note: Return & Exchange an item is not available for Macau Click & Collect service, please contact Customer Service for assistance.)

Customers can also contact Mannings Online Store Customer Service for the return & refund request via WhatsApp service no: (852) 5423 2088 or by email to CS@mannings.com.hk for assistance.
Hong Kong delivery
Home Delivery
  • FREE delivery to Hong Kong upon net spending of $399 or above.
  • For order amount below $399, $45 delivery fee will be charged.
  • Home delivery in 3 working days at the earliest (actual delivery time will be subject to the notification via SMS & Email).

Click & Collect
  • Customer can enjoy free "Click & Collect" service to Hong Kong store upon net spending of HK$50 or above.
  • Over 250 "Click & Collect" stores are available.
  • Collect at store in 2 working days at the earliest (pick-up notification will be sent via SMS & Email).
Macau delivery
Click & Collect
  • Customer can enjoy free Click & Collect service to Macau store upon net spending of HK$100 or above.
  • Collect at store in 3 working days at the earliest (pick-up notification will be sent via SMS & Email).
  • Some free gift promotions are not applicable to Macau delivery, please refer to the terms and conditions for more details.
Hong Kong
Home Delivery | Click & Collect

16pcs    Item code  361444   

    Manufactured in an ISO 13485 certified facility, ensuring product quality and performance
    All Banitore proucts are supervised by registered pharmacist in Hong Kong, providing confidence assurance
    Passed ISO 10993 tests for skin irritability, sensitivity, and eye irritation
    Product's cooling performance verified by a third-party laboratory report, demonstrating a continuous cooling of 3 °C for 8 hours and a maximum cooling of 7 °C
    Meets the requirements of Appendix B of GB 15979-2002 "Hygienic Standard for Disposable Sanitary Products


Origin

China

Product Description

One size (5 x 12 cm) that caters to the needs of both children and adults.
Passed skin irritability, sensitivity, and eye irritation tests.
Cooling efficiency 33% higher than similar products in the market (average temperature reduction of 3 °C, maximum of 7 °C).
Color changing effect starting from 37.5 °C, making body temperature easily visible.

Age Group

Suitable for ages 2 and above

Ingredients

1. Polymeric gel matrix (CAS: NIL)
2. Water (CAS: 7732-18-5)
3. Polyacrylic acid (CAS:9003-01-4)
4. Glycerin (CAS:56-81-5)
5. Thermochromic pigment (CAS: NIL)

Thermochromic means temperature sensitive color-changing. The color change starts approximately at 37.5℃. It cools immediately upon application and able to last for 8 hours (the cooling duration may vary depending on the environment
and temperature).
This product is suitable for both adults and children, with an enlarged size for easy cutting to meet different needs.
Peel off the transparent film from the cooling patch and apply the gel side to the desired area on the body.
Replace with a new patch when the cooling effect diminishes.
To ensure product functionality and hygiene, each cooling patch should only be used once and should not be reused.
The adhesive strength of the gel may decrease due to sweat, body powder, and lotion on the skin's surface. Please clean the skin surface before use to ensure proper adhesion of the cooling patch.

The storing environment should be cool, dry and with good ventilation. Keep away from fire, heat, and smoke. Avoid contact with oxidants. Be aware of loading to prevent any damage to the product packaging or carton. Equipped with corresponding type of fire-extinguisher or firefighting and equipment against leaking.
** I also attached the product Materials Safety Data Sheet for reference, which included the ingredients and storing condition inside.

Returns & Refunds


Under normal circumstances, Mannings would not accept any request for return or refund of Products.


If any product proves to have been delivered or provided for pick-up in a damaged condition, expired, omitted in the delivery/pick-up, or if the wrong Product is delivered/ provided for pick-up, please login to Mannings.com.hk>My account>order history>looks up the transaction and raise the refund request within 14 days of receipt of the delivery or pick-up. Customer can also contact our Customer Services for the return request by sending email to CS@mannings.com.hk.


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